Manager II, Systems Infrastructure
at Moneris

Job Description

Your Moneris Career - The Opportunity

Leads a team of senior technical professionals with an Agile mindset to support cross functional teams. Extensive Azure experience in addition to managing and maintaining an on-premise Datacenter footprint spanning multiple regions

Location: You will be based in our Toronto office and will work in a Hybrid model.

Reporting Relationship: You will report to the Director, Infrastructure Operations & Support

Your Moneris Career - What you'll do

• Lead and manage a team of technical System Administrators.

• Guide team members and ensure all the work assignment are being delivered with acceptable quality and meet Service level agreement

• Lead the daily operations, including BUA Service and Change Requests, Incident Investigation / Remediation, and Monitoring of Systems and Services of the Systems and Storage

• Deliver automation and pipeline provisioning of infrastructure services though IaC.

• Experience migrating and operating Cloud infrastructure.

• Manage Systems Infrastructure service offerings, ownership, and Service level agreements of services together with business RTO/RPO's. Including platform currency and capacity planning

• Lead projects with development, applications, and operations teams to engineer, deploy, and support technical solutions

• Participate in establishing and enforcing of technology standards and processes related to Systems and Storage for the service offerings

• Provide technical infrastructure support and coordination for escalated incidents and problems from engineering and operations teams

• Lead the team responsible for the daily operations and monitoring of our co-location data centers Systems and Storage

• Plan, acquire, and coordinate installation of hardware and software across our Systems and Storage

• Participate in audits producing necessary documentation, reports and explanations

• Enforcement of data security, premises integrity and access procedures observing company security policy

• Enforces and creates documentation related Systems and Storage for the service offerings, and best practices

• Coach and help mentor team members

Your Moneris Career - What you bring

• Bachelor's degree in Computer Science/IT or a related field of study or 12+ years of equivalent IT working experience

• Over 8 year in a senior technical position

• At least 4 years of experience a lead position

• At least 8 years of experience building and maintaining of Windows and Linux Servers

• Experience in systems patching and vulnerability management.

• Experience in architecting solutions on a Cloud Platform (e.g. Microsoft Azure or AWS)

• At least 3 years of experience with scripting, automation, and orchestration technologies and languages like batch, PowerShell, VBScript, Ansible, Python, Puppet and Github.

• Experience monitoring, and performance tuning tools

• Experience with at least one of the following Redhat Linux and Microsoft Windows Server operating systems.·       Working knowledge with at least one of the following technologies Windows Active Directory (users & computers, groups, OUs, GPOs),  File (DFS, NFS, and CIFS), Exchange server/O365, Backup software, Clusters, Datacenter architecture, PKI, RADIUS, DB, Citrix

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses and flexible benefits plans starting from Day 1

• RRSP matching & defined contribution pension plan

• Learning & development programs and resources including unlimited free access to LinkedIn Learning, Coursera and an Educational Assistance Program

• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, monthly wellness events and a supportive workplace culture

• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

#LI-Hybrid

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.