Renovation Specialist / Handyman
at Boardwalk

Job Description

Responsibilities:

• Ensure the health, comfort and safety of our Customers
• Ensure daily communication with all site Associates
• Address Customer Requests for Maintenance (CRFM's) within 72 hours.
• Fix it right the first time
• Vacant suite maintenance, renovations and touch ups as per established quality standards
• General common area and building maintenance
• Coordinate inspections of turnover suites with Customer Service Representatives
• Ensure proper cleaning and maintenance of equipment
• Preventative Maintenance inspections and reporting
• Ensure contractors arrive as per scheduled timelines and complete their work as per the conditions of contract
• Snow removal as required
• Touch-up painting in common areas as required
• Ensure proper and accurate inventory management
• Perform on call emergency maintenance according to schedule provided by Leader
• Complete all required administration for the position on a tablet
• Complete other tasks as assigned by the Leader

Experience and Educational Requirements:

• 2-3 years renovation experience required
• Mold Remediation and Asbestos Abatement certifications preferred

Technical Requirements:

• Working knowledge of English language both verbal and written
• Familiarity with computer tablets a must
• Should be proficient in 60% of all the below skills:
• Drywall - Framing installation/repair, drywall installation/repair
• Tiles - Tub surround and backsplash installation/repair
• Painting and finishes - cleaning, sanding, priming, painting, textured surfaces
• Countertops - all areas of repair, replace countertops
• Floors - replace subfloor, laminate/carpet/tile repair and/or replace, baseboard installation/repair
• Doors/Windows/cabinets – repair/replace closet doors, interior doors and frames, exterior doors and frames, repair/replace window coverings/locks/hardware, passage/lockset installation/repair, cabinets repair/replace
• Plumbing - basic plumbing, installation and repair of toilets, sinks, faucets, valves, replace dip tube on hot water heater, solder pipes, run power auger to clear blocked lines
• Electrical – installation and troubleshooting of light fixtures, switches and receptacles
• The following skills would be considered an asset:
• Basic Boiler/Heating - change canister filter, familiar with all gauges, shut offs, chemical testing, taps, piping, zone valves,
• Furnace - oil motor, change belt, replace thermocouple, replace thermostat,
• Locks – all aspects of repair/replace, rekey and mastering weiser, taymor, schlage
• Appliance repair/installation

Non-Technical Requirements:

• Strong commitment to providing excellent customer service
• Ability to fix the problem correctly the first time
• Dedicated to building better communities for all our Customers and surrounding communities
• Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
• Exceptional problem-solving and decision-making capabilities
• Strong planning and organizational skills coupled with ability to multi-task and prioritize (excellent time-management skills)
• Ability to work independently (self managed) and with other Associates in a team environment
• Ability to learn quickly, adapt to change and be flexible in nature
• Displays a high level of initiative and commitment to excellence
• Demonstrates a positive attitude, enthusiasm and assertiveness
• Ensure have all tools on the tool list
• Ability to spend up to eight hours walking, standing, climbing stairs, lifting
• Ability to maneuver up to 90kg with the proper equipment
• Must have vehicle and clean driving record