Bilingual Receptionist and HR Administrative Assistant
at Canadian Federation Of Independent Business

Job Description

We are looking for a Bilingual Receptionist and HR Administrative Assistant in Toronto!

We're looking for a dynamic administrative professional who thrives on getting things done!
If you love being the friendly face that keeps the office running smoothly, enjoy connecting with people, and have a sharp eye for detail and data, this could be the perfect role for you. We need someone who is organized, bilingual (English/French), and ready to jump into a fast-paced environment where no two days are the same.

At CFIB, your work supports small businesses in your community and across the country. You'll have a hand in shaping the economy and future of the country. You will be independent through flexibility and accountability, so you can live and work at your best. You will join an organization that is collaborative and supportive, where more than 90% of employees agree it's a great place to work. You will work closely with colleagues both locally and across the country – building upon synergies and learning from one another. You make a difference when you work at CFIB.

We are currently hiring a full-time Bilingual Receptionist and HR Administrative Assistant to join our Toronto office.  This is an exciting opportunity to contribute to both our front-line operations and our HR team.

What will you do?

Reporting to the Director, Executive Support, this position serves as the first point of contact for employees, visitors, and external partners. It combines front desk responsibilities with administrative support for the President's Office, as well as the Payroll and Human Resources departments.

Responsibilities:

• Serve as the first point of contact for visitors and incoming calls, ensuring a courteous and professional experience
• Manage reception area, office supplies, and incoming deliveries with attention to detail and discretion
• Coordinate meeting room bookings for staff and building tenants; process related invoices
• Provide administrative support to the Director, Executive Support and other executive team members
• Assist with preparation and setup for meetings, events, and on-site gatherings
• Prepare onboarding packages and maintain accurate employee records in HR systems
• Support HR initiatives including benefits administration, training sessions, and employee recognition programs
• Draft and format HR documents such as contracts, letters, and reports
• Maintain internal staffing lists and support general HR administrative tasks
• Participate in special projects and provide clerical support across departments as needed

 What makes a successful Bilingual Receptionist and HR Administrative Assistant?

• 1–3 years of experience in reception or office administration
• Bilingual fluency in English and French, with clear and professional communication skills
• Strong organizational skills, attention to detail, and ability to manage multiple tasks
• Proficient in Microsoft Office; familiarity with SharePoint and openness to learning new tools, including AI technologies
• Professional presence with a customer-service mindset and excellent interpersonal skills
• High level of discretion, reliability, and confidentiality in handling sensitive information
• Post-secondary education is an asset
• Flexibility to support occasional events or special projects

What do we offer?

• Salary range: $50,000 - $55,000 per year
• Career advancement
• Flexibility
• Supportive leadership
• Diversity and Inclusion
• Training and development
• Benefits/Health and Wellness

CFIB has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. CFIB is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation, please let us know and we will work with you to meet your needs.

As Canada's largest association of small and medium-sized businesses, CFIB is in business to provide independent business with the resources they need, to give them more value, and to have their voice heard at all levels of governments.

Be a part of the solution and apply today!

#INDENG