Customer service intern
at ABB

Job Description

Customer service internTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

The customer service Intern is based in Quebec City. However, the nature of the position may require travel both to customer premises and various ABB offices.
Your responsibilities

• Provide assistance to customers by telephone, e-mail as part of the call center activities.
• Perform duties in accordance with established the standards, instructions, policies, and procedures in place.
• Participate in the sale of products and services by promoting business development.

Your background

• Student in engineering, applied Sciences and/or DCS in physical technology.
• Interest in customer service.
• Excellent knowledge of English and French (written and spoken).
• Knowledge of the Microsoft Office series.
• Availability to travel is an asset.
• Communication skills, customer satisfaction, autonomy, commitment to for order and quality.
• Ability to adapt to the cultural and local realities of international clients.
• Perseverance, punctuality, and reliability.

More about us
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.For the 8th year in a row, ABB Canada has been recognized as one of Canada's top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada's Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and support-ed. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage appli-cants to self-identify in the application process.ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.#LI-Hybrid