Assistant Pharmacy Manager
at CareRX

Job Description

About CareRx Corporation

At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed to enhancing the health of Canadians with unique and complex medication needs. Our goal is to improve clinical outcomes and provide personalized care every step of the way.

The Assistant Pharmacy Manager is a licensed professional in good standing with the provincial college, responsible for ensuring the safe, accurate, and efficient daily operations of the dispensary. This role supports the timely delivery of CareRx pharmacy services while maintaining full regulatory and policy compliance. Partnering closely with the Pharmacy Manager, the Assistant Pharmacy Manager serves as a subject matter expert on compliance, billing, and medication incident investigations, while leveraging data to drive continuous improvement. The role also includes leading a team of direct reports, ensuring adherence to operational processes, and supporting departmental goals through effective people management.

Why you should join CareRx

Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care.

Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve.

Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.

Defined Work Schedule: Offers a healthy work-life balance with predictable hours.

Focus on Care: Work in an environment where your clinical expertise takes priority - without the demands of retail pharmacy.

Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.

Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.

Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.

Celebrations and Community: From cultural events to team socials and holiday fun - we make time to connect, celebrate and enjoy the moments that bring us together.

Role Accountabilities:

• Manages and supervises employees in areas related to daily operations
• Provides critical learnings to the pharmacy operations processes as a subject matter expert for compliance and regulatory requirements as required by the Alberta College of Pharmacy
• Investigates and responds to medication incident reports with detailed evaluation of the incident, identifying the root cause, and citing solutions to ensure future correction
• Collaborates with off-site staff to ensure procedures will be adhered to and completed in a timely manner
• Provides compliance best practice training to the staff to enhance the accuracy of services
• Problem solve and participate in conflict resolution of team, up to and including performance management and staff communications.
• Act as the first point of contact for questions pertaining to the department
• Participate and lead in the hiring, onboarding, and coordination and training of new team members including off-site support staff.
• Train new employees and provide progress reports to the Pharmacy Manager
• Document payroll and human resource related items with respect to direct reports, as applicable
• Development and mentorship of team members to build an effective, efficient team
• Maintain and communicate Workplace Health and Safety policies and any training, processes and safety issues as identified by the safety committee ensuring timely responses
• Uphold, display and mentorship of CareRx Values
• Provide project support, as required
• Works closely with the other leadership in the pharmacy for the overall optimal operation of the pharmacy.

• Registration as a Pharmacist in good standing with the provincial licensing College
• 3+ years' experience in a pharmacist position required
• Previous experience in Facility Living pharmacy an asset
• Proven knowledge of College regulatory standards
• Supervisory experience is an asset
• Working knowledge of Kroll and eMAR systems
• Competency with Microsoft Office software and Smartsheets
• Working knowledge of PACMed, PACVision and Synmed
• Demonstrated ability to work effectively within a team and build relationships and rapport with internal and external relations
• Present self in a positive, unbiased and confident manner
• Self-directed requiring minimal supervision and able to work independently
• Adaptable to internal work changes
• Desire to learn and seek new opportunities
• Excellent interpersonal and written communication skills and be able to interact with persons of varying professional expertise in a professional manner
• Ability to prioritize workload and possess excellent time management skills
• Excellent ability to make strategic decisions in compliance with organizational goals
• Ability to lead, take charge, offer opinions and direction
• Ability to maintain candor and professionalism during conflict resolution

Location: This position may require travel within Canada. Overnight travelling may be involved.

Hours: This position follows a 5 day work week and the hours 9am-5pm

Opportunity: This is a current existing position. It is a permanent position

AI Disclosure: CareRx does not use AI to screen candidates

Application Process

CareRx is committed to employment equity and a diverse, inclusive workplace where everyone can thrive. We welcome applicants of all abilities and will provide accommodations upon request throughout the selection process.

All applicants must successfully pass satisfactory background screening which can include depending on role, Criminal Record Check, Credit Check, Driver's Abstract, Education Verification, Current Professional Registration and Referencing. Background screening will be completed after an offer of employment has been extended and accepted.