Automotive Bilingual Jr. Project Manager
at PBS SYSTEMS

Job Description

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun!” 

The Opportunity:

We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.

We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.

And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

The Role:

As a Bilingual Jr. Project Manager, you will be responsible for coordinating the New Customer Implementation for our product, which involves interacting directly and continuously with our customers to coordinate product installations and training. 

The Bilingual Jr. Project Manager organizes and manages our Install teams at the dealerships for our customers' initial week utilizing our software in a live environment. You will provide ongoing feedback to our in-house teams for process improvements to ease the transition for our end users.

This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team.

Job Requirements:

• Excellent verbal and written communication skills in both French and English
• 1-2 years' experience in the automotive industry or dealership operations is required
• 1-2 years' experience in project management, preferably in software implementation or conversion projects is considered an asset
• Exceptional organizational and time management skills
• Strong multi-tasking & prioritization skills
• Customer focus / excellent Customer Service skills
• Solid computer knowledge (Microsoft Office Suite)
• Problem Solving & Trouble Shooting Skills
• Strong Documentation Abilities
• Willingness to commit to an ongoing system of education and cross-training.
• Travel within Canada and the USA (a minimum of 2 weeks per month) is required; in consequence proof of a valid passport and/or US visa (if applicable) will be a requirement
• Valid full class driver's license and access to a vehicle are required
• Ability to work weekends and holidays, as needed
• Ability to work non-standard hours, as needed

What we offer:

• Internal promotion and growth opportunities
• An education department dedicated to helping you with professional and personal development
• The opportunity to travel
• Free parking
• Staff events
• Competitive annual base salary
• Bonus for product certification up to $4,800 per year
• Great referral bonus
• Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.