Content & Social Media Manager
at Teknion Corporation

Job Description

Who are we?

Teknion creates furniture that connects people, technology and spaces. We hold to a simple yet powerful principle: design does matter. We are a different kind of company–one with an entrepreneurial spirit defined by passion, curiosity and bold, creative thinking. A privately held company with a youthful entrepreneurial spirit, we recognize the vast skills, knowledge, perspectives and cultural contributions that diversity brings to Teknion. Because different perspectives and experiences trigger creativity and innovation, diversity is integral to our success. Our employees are the heart and soul of our business. To support their development is to enhance our biggest asset.

Why is this job so great?

You will be part of the Digital Corporate Marketing team--a youthful, spirited group of digital creatives and design geeks. The team works within Design & Corporate Marketing, where the majority of our products get designed! Your coworkers will be: interior designers, industrial designers, architects, sales executives, marketers, engineers, copywriters, graphic designers, renders, developers and other creative technologists. You will talk design all day. You will spend your days making and posting beautiful things. You will collaborate with colleagues around the world and interact with some of the biggest names in furniture and textiles design--regularly. If you like to wear many hats, love problem solving, are passionate about design, love to learn, want to keep current with design trends, and are ready to take the next step in your career, join us.

What will you be doing?

The Content and Social Media Manager is a key member of the Digital Corporate Marketing Team and is responsible for creating marketing content—written and visual—and managing its distribution through various channels (social media, web, email, print, etc). Drawing from asset repositories, designers, product managers, marketing teams, vendors, and key stakeholders, the Content and Social Media Manager will have the broad responsibility to develop and sustain campaigns in support Teknion's family of brands, product introductions, and digital infrastructure projects.

Primary Responsibilities

Content Management

• Content creation: social media posts—graphic and written, video editing, graphic design, file conversions, presentation building, and authoring web pages in the CMS.
• Champions the proper use of Teknion Brand Identity and U.I. across all marketing channels.
• Lifecycle management of the corporation's Sales and Marketing digital assets: posting to web and social media; tagging and categorization in the DAM; regular auditing of content with stakeholders; fetching, recommending, and repurposing of content libraries.
• Tabulates and creates presentation materials to communicate department metrics.
• Assess and correct the accuracy and consistency in the phrasing of all product information and marketing communications provided. Recommend additional or edited text if required, to ensure accurate information is communicated in all published material.

Community Management

• Works with the Digital Team to execute daily Social Media efforts: scheduling, commenting, replying, follower research, etc.
• Coordinates marketing automation efforts: email marketing, drip campaigns, social listening, surveys, etc.
• Relays feedback to appropriate channels: web team, sales teams and stakeholders, triggers a maintenance process, schedules an update, etc.
• Works with stakeholders to inform social media content direction and tone.

Secondary Responsibilities

Project Coordination

• Coordinate product launch efforts to support corporate marketing and design.
• Research, provide recommendations and implement adoption of new social network functionalities.
• Coordinate translation work as needed.
• Coordinates scheduling of meetings and resources to support new digital initiatives.

What skills, experience and education are we looking for?

• Post-secondary education and 3-5 years of relevant work experience
• Must have excellent written skills, including professional experience in Social Media writing / copywriting
• Must have experience managing professional Social Media accounts
• Intermediate knowledge of Adobe Creative Suite
• Experience with one or more of the following is an asset: content management systems, marketing automation, video editing, HTML, JavaScript, and CSS.
• Must have excellent computer skills, including Microsoft or Google Office Suites
• Detail-oriented with an eye for typography and graphic standards
• Excellent interpersonal, presentation, and communication skills
• Ability to multi-task, take initiative and work well under time-sensitive deadlines
• Must be open and enthusiastic about learning new concepts and technologies

Why should you grow with us?

• Competitive Salary
• Company Paid benefits
• Group RRSP plan
• Pension Plan
• Excellent work environment and culture
• Corporate perks and discounts year round
• Our People

Teknion is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process.  It is our priority to remove barriers to provide equal access to employment.

Teknion welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. All information received in relation to accommodation will be kept confidential.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position.

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