Account Manager - Credit Card Processing
at PBS SYSTEMS

Job Description

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun!”

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

PBS Systems is seeking a highly organized, proactive, and detail-oriented professional to join our team as an Account Manager, Corporate Development.

We are seeking a commercially minded, self-motivated Account Manager to drive sales growth, develop customer relationships, and identify opportunities for customers to benefit from our solution.

This role is suited to someone who enjoys sales, is comfortable initiating conversations, and can balance revenue generation with account management, reporting, and day-to-day operational responsibilities.

The successful candidate will be adaptable, resourceful, and comfortable working independently in a fast-paced environment where priorities can change based on customer and business needs.

This position is based in our Calgary Head Office and is NOT a remote or Hybrid opportunity.

Job Responsibilities:

• Drive sales through proactive outreach to existing business contacts and customers, identifying opportunities and communicating the value of our solution
• Manage the sales process from initial outreach through qualification, objection handling, follow-up, and closing
• Maintain accurate CRM records, sales activity reporting, pipeline information, and forecasts
• Build and maintain productive relationships with customers through professional phone and email communication
• Research customer needs, investigate questions independently, and identify practical solutions
• Analyze sales performance and relevant data to identify opportunities, monitor progress, and support informed decisions
• Manage administrative requirements and customer-related follow-up while maintaining sales momentum
• Adapt to changing priorities and collaborate with internal stakeholders to resolve customer issues and support business objectives
• Occasional travel may be required within Canada and US

Qualifications

• Experience in B2B sales, account management, business development, or another sales-driven environment
• Confidence initiating phone and email conversations, handling rejection, and navigating objections
• Strong communication skills and the ability to articulate a product's value clearly and persuasively
• A self-directed approach to research, problem-solving, and managing competing priorities
• Familiar with CRM systems, spreadsheets, and standard business software
• Strong organizational skills, attention to detail, and an ability to maintain reliable sales records and forecasts
• A willingness to learn new systems and processes quickly and become productive with limited day-to-day supervision
• Strong Knowledge of Microsoft Office Suite

What we offer:

• Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
• Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean (Travel is very limited in the role)
• Comprehensive health benefits - Medical and dental coverage to support your well-being.
• Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
• Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
• Employee recognition - Regular appreciation programs and performance-based incentives
• Competitive compensation package
• Competitive annual base salary
• Attractive referral bonuses
• Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com

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