Product Solution Designer
at Teknion Limited

Job Description

We're looking for a self-motivated, resourceful, and engaging team member who enjoys teaching and sharing knowledge as much as designing. This is the right role for someone who thrives on developing and delivering training programs, helping others grow their product and specification expertise, and acting as a trusted resource for both Teknion and our dealer network.

Design and deliver product and specification training to dealer partners, internal teams, and key accounts, while also supporting CET adoption and providing expert guidance on product applications.

This individual will be comfortable presenting to groups of varying sizes, developing training materials, and acting as a trusted resource for both product knowledge and specification best practices. The ideal candidate thrives in a collaborative environment, is highly resourceful, and works independently while staying ahead of workload and deliverables.

What will you be responsible for in this role?

Training & Coaching:

• Design and deliver engaging training sessions on Teknion products, specification workflows, and CET usage for dealer designers, sales teams, and internal stakeholders.
• Present confidently to different audiences, from small dealer groups to large internal training events, both in-person and virtually.
• Develop and maintain training materials, guides, and product/application resources to support learning and adoption.
• Act as a knowledge resource for product applications, CET workflows, and specification standards.

Product Application & Standards:

• Provide expertise in product applications for workstations, private offices, power/electrical planning, and ancillary solutions.
• Develop and maintain application and specification standards** for major accounts to ensure consistency and efficiency.
• Partner with account managers, dealers, and product managers to create solutions that align with both client goals and Teknion standards.

CET & Specification Support:

• Use CET Designer to create accurate drawings, specifications, BOMs, and quotes.
• Support dealers and internal teams with CET adoption, sharing tips and best practices.
• Conduct Spec Checks and audits to ensure specification accuracy, compliance, and cost-effectiveness.

Collaboration & Communication:

• Work closely with Director, product Solutions, Regional VPs, account managers, and dealer teams to identify training needs and plan learning programs.
• Collaborate with PSD colleagues and product managers to keep training content current with product updates and catalog changes.
• Maintain open, proactive communication on project priorities, training schedules, and deliverables.

Qualifications:

• 5+ years** experience in contract furniture specification or design, preferably with Teknion or similar systems furniture manufacturers.
• Degree/Diploma in Interior Design, Architecture, or related field preferred.
• Demonstrated presentation and public speaking skills with confidence presenting to groups of various sizes.
• Experience in product or specification training, coaching, or mentoring within a design/specification environment strongly preferred.
• Proficiency in CET Designer (Commercial Interiors) required; AutoCAD and 2020 Spec/CAP experience are assets.
• Strong knowledge of systems furniture, power/electrical planning, and corporate workplace applications.
• Ability to work independently with minimal supervision while managing multiple priorities and meeting deadlines.
• Excellent communication skills and a customer-service mindset.

Teknion is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process.  It is our priority to remove barriers to provide equal access to employment. Teknion welcomes and encourages applications from people with disabilities. Accommodations are available for candidates taking part in all aspects of the selection process. All information received in relation to accommodation will be kept confidential.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position.

See job description