Bilingual Automotive Project Manager
at PBS SYSTEMS

Job Description

Company Name:              PBS Systems

Job Location:                    Calgary, AB

Job Type:                           Full-time, Permanent

No. of Openings:             1

Internal Job Title:            Bilingual Project Manager – Tier 1           

Reports To:                       Team Lead, Project Management                            

Job Requirement(s):       Bilingual (FR-EN); Travel within North America approx. 2 weeks per month

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun!”

The Company:

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers—as partners, innovators, and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

The Bilingual Project Manager is responsible for leading and executing software conversion projects for PBS Systems' automotive dealership clients. This role ensures successful project delivery by coordinating customer training, overseeing accurate data conversion, and managing seamless integration with third-party systems. Serving as the primary point of contact for clients, the Project Manager drives project planning, implementation, and communication across internal and external stakeholders. With a focus on customer satisfaction, data integrity, and system compatibility, this role requires up to 50% travel to client sites to support successful adoption of PBS Systems software solutions.

Job Responsibilities:

• Lead and manage software conversion projects, including planning, organizing, and executing all implementation activities
• Develop detailed implementation plans and timelines, ensuring milestones and deliverable are met
• Coordinate and manage project resources, including personnel and equipment, to support a successful execution
• Collaborate with customers and stakeholders to define project goals, scope, timeline, and resource needs

• Oversee customer training programs on PBS software, ensuring materials are current, effective, and aligned with project objectives
• Provide ongoing support and assistance to address any training-related issues

• Monitor data conversion plans to transfer data from the customer's existing software to PBS's software
• Ensure data integrity, accuracy, and security throughout the data conversion process
• Troubleshoot and resolve any data-related issues

• Establish and maintain integrations with third-party systems (ie. CRM platforms, DMS providers, and other software vendors)

• Coordinate with internal and external stakeholders to ensure seamless system integration and overall functionality
• Maintain regular communication with dealership clients, internal teams, and other stakeholders, providing updates on project status, risks, and issues
• Prepare and present weekly project progress reports, metrics, and other documentation
• Identify and mitigate risks/issues that could arise during implementation
• Identify and solve problems that arise during implementation
• Document the implementation processes and procedures to facilitate future maintenance and support

• Obtain 1 PBS Certification within the first year of employment

MUST HAVE Skills:

• Fluent in French and English (speaking, reading, writing)
• 1-3 years of experience working in a car dealership or the automotive industry
• Solid understanding of the software development lifecycle (SDLC) and project management processes, methodologies, and workflows
• Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
• Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver's license are required

Additional Skills:

• Strong communication and interpersonal skills, with the ability to clearly convey expectations and project information to internal and external stakeholders
• Proven ability to lead cross-functional teams by providing clear direction, motivation, and support
• Excellent organizational and time-management skills, with the ability to prioritize and manage multiple tasks, timelines, and resources simultaneously
• Adaptability to adjust plans and strategies as needed to keep projects on track
• Ability to work collaboratively with team members, clients, and third-party vendors to achieve project goals
• PMI Certified Project Management Professional (PMP) is a strong asset
• High school diploma

What we offer:

• Professional Development: Ongoing training, certifications, and career growth opportunities
• Travel Opportunities: Travel to locations across Canada, the U.S., and the Caribbean
• Comprehensive Health Benefits: Medical and dental coverage
• Paid Time Off: Vacation time, personal days, and paid holidays
• Inclusive Culture: A supportive, collaborative team environment where your voice matters
• Employee Recognition: Regular appreciation programs and performance incentives
• Competitive compensation package: Including a competitive annual base salary, bonus for product certification up to $4,800 per year, great referral bonus, etc.
• Staff discounts: GM, Dell, GoodLife, and more!

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.