Programmer Analyst
at Maximus

Job Description

Description & Requirements

About Maximus

At Maximus Canada, we share an authentic desire to do something meaningful to help others succeed. We apply our deep operational expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex problems. Maximus Canada collaborates with government partners to deliver a variety of citizen services, including healthcare a dministration, federal and provincial programs, and contact centre services across Canada. We offer eHealth solutions through our Medigent® suite of products, as well as technology consulting and business process services. We leverage our deep operational expertise, technology innovation, and digitally enabled customer engagement to deliver fast solutions. Today, we proudly support many federal, provincial and municipal programs across the country powered by Canadians.

Globally, Maximus has operations in the United States, India, Saudi Arabia, United Arab Emirates and the United Kingdom.

Our mission is to affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people's lives. And that is a testament to the ingenuity, commitment, and compassion everyone brings to their role at Maximus Canada and their dedication to connecting citizens with the services they need from Government agencies.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require assistance in accessing job openings, applying for a job on this site, completing screening and/or interview questionnaires or participating in any aspect of the recruitment and selection process, please contact us at [1] careers@maximu scanada.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Department Summary

The Product team at Maximus Canada delivers eHealth software, services and support to 10 Canadian jurisdictions and internationally. The flagship product, Medigent, enables the automated processing and payment of medical claims for Medicare, Pharmacies, Dental and Medical travel. The Product streamlines the beneficiary enrolment and management process, enables provider portals for claim and payee management and provides clinicians with a real-time drug information system tailored to their jurisdiction.

Position Summary

The Programmer Analyst provides expertise in application design patterns, application development, systems integration, testing, implementation, maintenance, enhancement, support, and technical documentation. The Programmer Analyst follows established application development methodologies, project management methodologies and Product Management practices to design, develop, implement, and maintain new applications, existing applications and integrations/interfaces between custom built and purchased applications.

Your typical week at Maximus

• Works with business analysts and reviews/recommends options for systems solutions individually, or as part of team, including assisting users in identifying information requirements, collecting data and interviewing users regarding business/information needs, analyzing system requirements including hardware and software, assessing possible integration with or use of existing systems, investigating alternative solutions to meet requirements, evaluating costs and benefits of each solution and making recommendations

• Designs, develops, and implements custom applications, interfaces and integrations using a variety of programming languages, database platforms, tools and technologies targeted towards multiple platforms, formats and clients

• Implements third party application software, interfaces and integrations

• Adheres to software design patterns and software development lifecycle

• Inputs into software development project plans, including scope, requirements, schedule, and implementation timelines

• Investigate and provide solutions to technical problems encountered by systems users

• Researches, evaluates, and recommends various industry best practices for software development, current technologies and their suitability

• Prepares system documentation such as entity relationship diagrams, application flow diagrams, use cases, user guides, technical documentation, test plans, and maintenance procedures

• Adheres to corporate asset management standards, policies and procedures for creating, maintaining and storing application source code and documentation

• Establishes, develops, maintains and enhances technical or operational policies, procedures, standards related to system application programming

• Assists with technical documentation and training material regarding process flows and proper use of applications and systems

• Adheres to established ITIL process and Project Management practices

• Remains current with state-of-the-art software development and technology trends

• Will be responsible for on-call duties and response to emergencies / escalations as needed

What you offer us

Knowledge Skills and Abilities

• Customer focus mindset

• Knowledge of SDLC & Agile frameworks

• Understanding of Product Management best practices, and ability to understand how new innovations, enhancements and platforms can contribute to a positive experience

• Excellent collaborating skills

• Technical competence

• Motivated and goal oriented, team player

• High level of initiative and works well in a team environment

• Handles stressful situations and deadline pressures well

• Plans and carries out responsibilities with minimal direction

• Ability to work with people from a variety of different culturally diverse backgrounds.

• Bachelor's degree in computer science or related field AND minimum of 2 years demonstrated experience in related field or equivalent education and experience.

• Knowledge of the SDLC & Agile frameworks

• Demonstrated experience of healthcare sector

• Must be able to pass a Criminal Record Check

What we offer you

We value your work, which enables us to continuously raise the bar on how we can best serve citizens worldwide. Maximus Canada offers the following:

• Competitive market-based salaries

• Comprehensive employer-paid benefits

• Generous paid time off package

• Group Retirement Savings Plan

• Hybrid and remote work environments in Canada

Maximus Global Core Values

• Accountability - Accepting responsibility to solve problems and rise to each challenge

• Collaboration - Partnering to instill trust and working as one

• Compassion - Empowering humanity by applying empathy and insight to every interaction

• Customer Focus - Cultivating an authentic desire to help others succeed

• Innovation - Embracing change and championing new ways forward

• Respect - Valuing the work we do, who we do it with, and the people we serve

Please note that while all applications are appreciated, only those candidates selected for an interview will be contacted. (No Agencies, Please)

EEO Statement
Maximus is passionate about our employees and place their well-being at the center of our people strategy. We are committed and proud to build a workforce that reflects the communities we serve. We value diversity, equity and inclusion and invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, ethnic and cultural origins, sexual orientations, veterans and gender identities recognizing that this is paramount for the growth and success of our organization.