Collections Team Lead
at PBS SYSTEMS

Job Description

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun! 
 

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

The Team Lead, Collections works as part of the bigger Accounts Receivable and Collections team. As a Team Lead, you will support the team with their day-to-day administrative tasks, ad-hoc requests, and work closely with Management. 

Job Responsibilities:

• Review outstanding A/R (especially > 60 days) and follow-up internally within PBS and/or with customers
• Act as a back-up for Manager, Accounting – Corporate
• Manage collections team including reviewing daily deposit postings
• Handle Accounts Receivable (A/R) inquiries via phone calls and emails professionally
• Create and maintain relationships with internal teams and customers
• Engage within PBS organization to ensure all team members follow required processes
• Ad-Hoc projects
• Willingness to commit to an ongoing system of education and cross-training

Qualifications:

• Post-secondary education in an Accounting, Commerce or Business Administration program
• 5 to 7 years of accounting experience, including Accounts Receivable
• Computer proficiency in Microsoft Office
• Thorough understanding of business principles and practices
• Excellent interpersonal and communication skills
• Problem solving and troubleshooting kills
• Strong documentation abilities
• Strong attention to detail
• Effective time management and organization
• Strong multi-tasking and prioritization

What we offer:

• Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
• Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
• Comprehensive health benefits - Medical and dental coverage to support your well-being.
• Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
• Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
• Employee recognition - Regular appreciation programs and performance-based incentives
• Competitive compensation package
• Competitive annual base salary
• Additional performance incentives
• Attractive referral bonuses
• Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.