Resource Senior Specialist
at DTTS Global Services Limited

Job Description

Job Type: Permanent
Reference code: 122365
Primary Location: Toronto, ON
All Available Locations: Toronto, ON

Our Purpose

• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Build a network of colleagues for life
• Be empowered to lead and have impact with clients, our communities and in the office.

Do you love working with people? Solving complex challenges in a dynamic environment? Are you known for your ability to build strong relationships and be a trusted advisor? Yes, Yes, Yes? Then...Join our Resource Management team - an integral internal function in Consulting.

What will your typical day look like?

Senior Resource Specialists operate Nationally and are aligned to sub-offering (s) within Consulting. The Senior Resource Specialist is responsible for executing on all staffing processes, liaising and providing advisory support on client requests, to ensure optimum project matches are made and productivity goals are achieved. This requires critical thinking and plenty of creative problem solving, as each staffing decision must be made in consideration of the business, project and practitioner needs. You will build lasting relationships with your offering leadership team and practitioners and contribute to the growth and development of the practice.

You will also have the opportunity to participate in key firm-wide and Resource Management (RM) team initiatives with a focus on process excellence, operational efficiency, and client service satisfaction. We're passionate about service and are continuously striving to deliver the best client and people experience possible.

About the team

The Senior Resource Specialist will:
• Optimize utilization across the assigned Sub-Offering(s) by making strategic staffing recommendations and decisions
• Understand client needs and negotiate where necessary. Be adaptable to varied client personalities and situations.
• Maintain a strong understanding of practitioner interests and preferences and stay closely connected to them to stay abreast of personal circumstances and changes in these preferences
• Proactively review and understand your staffing position to provide meaningful insights on trends, forecast, opportunities for improvement, and areas of concern
• Seek opportunities to contribute to the achievement of the business' or the Firm's initiatives, goals and/or priorities.
• Maintain a solid understanding of your offering pipeline, plan and forecast in order to manage available resources and advise on future supply and demand

Enough about us, let's talk about you

• Minimum of 5 years' experience in a resource management, project management, or recruitment role preferably within a professional services environment.
• Post-Secondary Degree or Diploma.
• A passion for client service and focused achievement of business results.
• Strong relationship building and conflict resolution skills with experience engaging leaders at all levels and partnering effectively with internal teams.
• Strategic and innovative thinking skills with strong problem-solving and project management skills, including the ability to understand the financial impact of relevant options.
• Ability to work and navigate effectively in a matrix organization/partnership structure.
• Excellent time management skills and the ability to prioritize tasks in a fast-paced, high-volume environment
• Ability to work both independently and collaboratively with large teams
• Skilled in the Microsoft Office Suite, particularly Microsoft Excel (VLOOKUP, Pivot Table, charts etc.) and willing to embrace technology.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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