Sales Support Specialist
at ABB

Job Description

Sales Support SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

****Referral bonus premium $1,500.00**** ABB Smart Buildings digitally transforms commercial, industrial and residential buildings for the highest comfort, efficiency, safety and security - enhancing quality of life in buildings of the future through safe, smart and sustainable electrification solutions, services and products. Responsible for Pre-sales support of products/systems/services for Emergency and Hazardous location lighting in accordance with strategy. Achieve both qualitative and quantitative sales targets. Build long term customer relationships and manage resolution to specific customer needs and issues. Identify and develop sales opportunities.
This is a position with global grade
15
Your responsibilities

• Quote products/systems/services to customers and market partners in alignment with departmental directives (Sales margin analysis and overage approval).
• Establish and maintain effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution.
• Ensure a positive customer experience throughout the sales process.
• Perform regular status reviews of orders, in alignment with KPI targets, and propose alternative solutions in the event of problem status of orders.
• Create added value for the customer and ABB and ensure the successful outcome of transactions, contracts and proposals by using effective sales techniques and tools.
• Ensure appropriate technical and financial aspects of orders, including prices and trading conditions.
• Communicate details and delegate post-sale and sub-departmental requests.
• Support and drive the development of new market opportunities in the designated regions and ensure know-how sharing and cross-collaboration with customers and market partners.
• Manage account/market partner data in key systems, and support project management activities when needed.

Your background

• Post-Graduate Education with three to five years of relevant experience.
• Comfortable with multiple technologies and computer proficient.
• Proficient with Microsoft tools including Word, Excel, PowerPoint as well as PDF Exchange Editor.
• Time and task Management.
• Advanced communication skills over multiple platforms (email, phone, video conference, etc..)
• Driven and motivated with the ability to proactively identify problems and bring them to the attention of management.
• Team mind-set with ability to work cooperatively with others.

Benefits

• Retirement plan
• Accident insurance
• Wellbeing program
• Healthcare plan

More about us
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the 8th year in a row, ABB Canada has been recognized as one of Canada's top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada's Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces. #LI-Hybrid