Partner Account Manager, Dell Infrastructure Solutions
at Ingram Micro Inc

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Ingram Micro has earned Great Place to Work Certification™ for 2026-2027 in Canada! This prestigious recognition reflects our commitment to our people and our culture. Ingram Micro Canada has also been recognized on the Canadian 2026 Best Workplaces in Technology list.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

This position is a hybrid role based in our Mississauga office where you will work 3 days in the office and 2 days remotely.

Your Role: The Partner Account Manager is responsible for driving growth across a portfolio of strategic Named Accounts within the Dell Technologies Infrastructure Solutions Group (ISG) business, with a primary focus on Storage solutions. This senior sales professional will work closely with Dell Technologies, reseller partners, and internal Ingram Micro teams to identify, develop, and close opportunities across Dell's data center portfolio, including Storage, Servers, Networking, Hyperconverged Infrastructure (HCI), Data Protection, and AI-ready infrastructure solutions.

Success in this role requires strong channel sales experience, deep data center technology knowledge, and the ability to develop executive-level relationships that drive long-term partner growth and market share expansion. The ideal candidate combines technical business acumen with a consultative sales approach and thrives in a fast-paced, growth-oriented environment.

Responsibilities:

Named Account Management:

• Own and develop a portfolio of strategic reseller partners and named accounts.
• Create and execute account growth plans focused on Dell ISG revenue expansion.
• Drive partner engagement across the full Dell infrastructure portfolio with a particular emphasis on Storage solutions.

Storage & Data Center Growth:

• Lead initiatives to accelerate Dell Storage adoption, including PowerStore, PowerScale, PowerProtect, and associated data center solutions.
• Identify cross-sell opportunities across Server, Storage, Networking, and Data Protection portfolios.
• Develop pipeline and execute strategies that increase market share and partner wallet share.

Partner & Vendor Relationship Management:

• Build trusted advisor relationships with partner sales, technical, and executive stakeholders.
• Collaborate closely with Dell field sales teams, channel account managers, and Ingram Micro specialists to drive joint business outcomes.
• Facilitate business planning sessions and quarterly reviews with strategic partners.

Opportunity Development & Solution Selling:

• Identify and qualify new opportunities through proactive account engagement and market analysis.
• Position complete data center solutions rather than individual products.
• Support partners throughout the sales cycle, including opportunity identification, quoting, deal registration, vendor engagement, and closing activities.

What you bring to the role:

• Diploma or Degree in Business, IT (or additional relevant experience in a related field).
• Minimum 5-8+ years of channel sales, account management, business development, or technology distribution experience.
• Strong knowledge of enterprise data center technologies, including Storage, Servers, Networking, Hyperconverged Infrastructure (HCI), Data Protection / Backup, Cloud and Hybrid Infrastructure.
• Proven track record of achieving or exceeding revenue and profitability targets.
• Experience managing strategic accounts and developing growth plans.
• Excellent presentation, negotiation, and relationship management skills.
• Strong analytical skills with the ability to leverage data to drive business decisions.
• Ability to work independently while collaborating effectively across multiple teams.
• Proficiency with Microsoft Excel, PowerPoint, and CRM tools.

Preferred

• Experience working with Dell Technologies or a major infrastructure vendor.
• Experience within IT distribution, VAR, reseller, or channel ecosystems.
• Knowledge of Dell ISG solutions including PowerStore, PowerScale, PowerProtect, and PowerEdge.
• Professional proficiency in both English and French.
• *This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties.

The typical salary range for this role across Canada is $105,000 -125,000 TC (CAD) per year. The range above reflects the potential annual starting base pay and includes commission across all of Canada for all roles. Individual base pay and commission within each range depends on various factors, including work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. This is a new role and will not use AI for screening applicants.

At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!

Equal Opportunity Statement

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal-opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request, please contact us by sending an email to AODAFeedback@ingrammicro.com . This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.

Ingram Micro's Commitment to ESG (Environment, Social & Governance)

Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here - Ingram Micro ESG.