Contracts Administrator
at Civeo

Job Description

Job Description

At Civeo, our employees are the cornerstone of our success. As a global workforce accommodation specialist, we help individuals maintain healthy, productive, and connected lives while working away from home. Guided by our core values of safety, respect, care, excellence, integrity and collaboration we are dedicated to providing outstanding service to our guests and ensuring the wellbeing of our employees and communities.

Civeo Canada LP is currently seeking a Contracts Administrator to support contract administration activities and ensure that all contract-related processes and procedures are managed efficiently and effectively. The Contracts Administrator will be familiar with all pertinent contract documents and will work closely with internal stakeholders to ensure projects are administered in accordance with contractual terms and conditions.

Responsibilities:

• Establish, maintain, and update records of all correspondence and documentation related to contract activities, ensuring contract files and databases remain accurate, complete, and up to date.
• Review, administer, and ensure contracts are complete, finalized, and maintained in accordance with company policies and contractual requirements.
• Assist with processing customer credit applications, obtaining and tracking credit references, maintaining credit files, and monitoring updates.
• Prepare, review, and issue customer invoices in accordance with contract terms and company procedures, ensuring billing accuracy and timely invoicing of services provided.
• Respond to customer inquiries regarding invoices, account status, payment history, and billing discrepancies, while providing exceptional customer service.
• Reconcile customer accounts, investigate invoice and payment discrepancies, and collaborate with internal stakeholders to resolve issues promptly.
• Monitor accounts receivable portfolios, follow up on outstanding balances, support collection efforts, and maintain positive customer relationships.
• Collaborate with operations, accounting, and project teams to ensure accurate billing, contract compliance, and revenue recognition.
• Assist with month-end accounts receivable reporting, reconciliations, and the preparation of reports, analyses, and other financial or contract-related documentation as required.
• Develop and maintain strong working relationships with customers, vendors, and internal stakeholders across the organization.
• Contribute to team initiatives and projects, ensuring tasks are completed on time and to a high standard of quality.
• Provide backup support for team members within the Contracts and Accounts Receivable department during vacations, absences, or peak workload periods.
• Perform other duties, special projects, and responsibilities as assigned.

Qualifications:

• Post-secondary education in Business Administration, Accounting, Finance, or a related field.
• Minimum four (4) years of experience providing administrative support in contract administration, accounts receivable, billing, collections, or a related role.
• Ability to read, write, interpret, and administer contracts, with a sound understanding of the business and accounting implications of contractual provisions.
• Experience with accounts receivable, invoicing, collections, account reconciliation, and billing processes.
• Understanding of accounting principles, billing procedures, and financial reporting requirements.
• Strong analytical and problem-solving skills with the ability to identify, investigate, and resolve account discrepancies.
• Proficiency with Microsoft Office applications, including intermediate or advanced Excel and Word skills.
• Experience with JD Edwards (JDE) or other ERP systems is considered an asset.
• Excellent time management skills with the ability to prioritize multiple assignments and meet deadlines in a fast-paced environment.
• Strong sense of urgency, attention to detail, and exceptional organizational skills.
• Demonstrated ability to work independently and collaboratively within a team environment.
• Excellent interpersonal, verbal, and written communication skills, with a strong customer service focus.
• Ability to manage competing priorities and handle multiple tasks efficiently and accurately.

What we offer:

• Flexible Hybrid Work Schedule (In-office minimum 3 days every other week, based on current company policy) work hours 8:00am - 4:30pm
• Comprehensive benefits package, which includes dental, vision, life insurance, and extended health coverage
• Health or Personal Spending Account
• Employee & Family Assistance Program (EFAP)
• RRSP/DPSP Match Program
• Professional Development
• Convenient On-site Parking

We are dedicated to employment equity and continuously strive to enhance our diversity and inclusion practices, fostering a respectful and collaborative workforce. We seek applicants with diverse skills, experiences, and competencies to make a meaningful impact on the lives of those living and working away from home.

If you want to join a forward-thinking and innovative company that values and rewards teamwork, hard work, and quality, please apply! We thank all applicants for their interest, but only those selected for the next stage will be contacted.

To apply, please submit your resume online to https://civeo.com/people-careers/job-opportunities/