Pre- Arranged Office Dispatcher - Toronto Pearson Airport
at Paladin Security

Job Description

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements
To: All Security Personnel

From: Nasra Abass

Date: September 26, 2022

Closing Date: October 14, 2022

Re: Toronto Pearson International Airport

Position: Pre-Arranged Office Dispatch

Tite: GTAA - Toronto Pearson International Airport

City: Mississauga, ON

Status: Full-time-time

Hours: TBD

Pay Rate: TBD

Site Description: Toronto Pearson International Airport is the fourth-largest entry point in North America. It is Canada's largest and busiest airports with approximately 456,000 flights and 44 million passengers travelling annually. Toronto Pearson is a hub for the movement of people and goods across the country, continent and globally. Toronto Pearson continues to grow with the increasing number of passengers annually by partnering with new airlines and connecting passengers to different regions of the world. Toronto Pearson is home to some world class shops, restaurants and handy services to cater to everyone's needs. The GTAA is the operator and manager of Toronto Pearson International Airport with a 15-member Board of Directors comprised of professionals from the world of aviation and business sectors as well as local citizens.

Job Description: The Pre-Arranged Office Dispatcher shall comply with the following or perform the activitiesbelow:

• Register new companies & drivers;
• Review & approve driver self-registration requests;
• Create bookings and generate permits;
• Suspend and deactivate account if necessary;
• Accept payments for loading stored values;
• Issue refunds and process vouchers;
• Provides support regarding all bookings for both Terminals;
• Co-ordinate dispatch of vehicles from the holding area to the Terminal curbs;
• Dispatching vehicles through the PARD System;
• Accurate and timely completion of pre-arranged audit when PARD system malfunctions;

• Ensure matching of passenger to appropriate vehicle;
• Respond to passenger, company & driver inquiries and assist where needed;
• Complete bank deposit and reconciliation of funds;
• In case of PARD failure, use spreadsheet for vehicles that are already booked and dispatch over PA system;

• Operate system in a degrade mode by calling vehicles over PA system;
• Operate in a manual mode;
• Maintain record for passengers at Pre-arranged curbs with no cars booked for them;
• Assist drivers with automated system;
• Respond immediately to all requests or operational changes as directed by the

Groundside Operations Employees;

• • Report any unusual activity in the Pre-arranged Compound; and
  • All other related duties as required.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Prerequisites: At the time of the interview, applicants must be able to produce proof of completion of the following:

• comfortable work independently
• must have a MLEO certification
• comfortable using technology

All interested personnel must apply through the Employee Portal by simply following these steps:

1. Visit www.paladinsecurity.com
2. Click on Employee Portal
3. Enter username and password
4. Click on career opportunities
5. Click on Ontario, then Toronto
6. Select the job posting
7. Register and apply

Should you have any questions on this process, kindly contact the HR Department at torhr@paladinsecurity.com

Position Requirements: Successful applicants will be required to complete the following courses:
Education Requirements (Any) High School Diploma/GED Additional Information / Benefits We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Dental Insurance, Paid Sick Days

This job has expired.