Project and Quality Coordinator - Canada
at Catalyst Awareness Inc.

Job Description

Key Responsibilities

• Upload content into the LMS

• Complete thorough Quality Assurance for all content projects including media assets such as videos, activities, assessments, PDFs and all items associated to them. 

• Ensure closed captioning has been configured as expected

• Ensure the content is functioning as expected in the LMS

• Export reports to ensure that they are working as expected and provide summary of data in multiple ways as expected

• Conduct thorough investigation of any content related issues that may arise and coordinate the resolution as quickly as possible

• Communicate issues through an established system to ensure that all issues are resolved and content is loaded to the LMS as expected

• Ensure that any permissions or filters are applied as expected.

• Other duties to support the team and Project Leadership, as assigned.

Education

Degree in related discipline or equivalent work experience of 1-3+ years.

Skills

• Superior level of attention to detail.

• Excellent verbal and written communication skills

• Technically savvy

• Ability to work in an ever changing fast paced environment

• Excellent time management skills

• Ability to work on multiple projects at once

• Highly organized, and task oriented

• Ability to adapt workflow to various and LMS testing environments

• Meet every deadline, understand scheduling requirements

• Ability to document and maintain all testing steps and workflow to maintain quality standards

• Willingness to take initiative to improve processes and the final product

• Strong work ethic

• Proficiency with Microsoft Office, Teams, OneDrive; familiarity with creative tools is a plus.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Intertek's Commitment

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Our Culture of Total Quality Assurance 

Intertek promotes a culture where motivated, customer-oriented employees can flourish, experience professional fulfillment, and reach their highest potential. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. 

A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every day. Intertek is the trusted advisor to many of the world's leading brands, companies, and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence.  Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with Disabilities, who would like to request accommodation, or who need assistance applying, please email hr.canada@intertek.com

Please apply online at Intertek Canada Careers (oraclecloud.com) 

*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.