Senior Principal - Organizational Strategy & Workforce Analytics
at Korn Ferry US

Job Description

About Us

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 8,600 colleagues serve clients in more than 50 countries. We offer five core solutions:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Rewards and Benefits

Job description

the role

People and Organization Analytics supports organizations to develop data-driven strategies by providing relevant insights about their people and talent and how these drive the performance of the organization, the performance of their teams, and the business strategy.

We partner with other KF solutions to develop strategic recommendations and roadmaps for our clients and support them align their people strategy with their business strategy.

The Role and Challenge

Our People and Organization Analytics consultants work with clients in various sectors and industries, working directly with CHROs and HR leaders helping them identify their people and business challenges, formulate solutions to identify root causes and develop actionable insights and recommendations. Depending on the client's business challenge and complexity of the assignment, you will be part of a team of experienced consultants and partners, or you will be leading the team to diagnose, solve and implement our solutions.

You will be part of a broad range of transformation engagements. Example projects include building analytics to identify the key drivers of an organization's workforce diversity or developing a tool to simulate how the workforce core skills and capabilities need to change for a successful new business model implementation.

Success in the role will require developing a deep understanding of client issues, working collaboratively with Data Scientists and other solutions, defining the right approach and methodology, identifying the right data to answer the questions, and translating complex data into elegant, powerful, and inspirational stories that will translate into actionable insights and recommendations.

As a Senior Principal you will work closely with colleagues in leading and managing complex and/or custom and/or multi work-stream solutions that meet and exceed client expectations. This is the level for highly experienced consultants capable of working with senior leaders in client organizations across a broad range of offerings.

Primary Responsibilities

• Drive analytics innovation; poses open-ended questions, explores new ideas, and chooses appropriate techniques for solving business problems
• Create, generate and leverage relevant, actionable insights based on iterative data analysis, translate data driven output into business language.
• Summarize statistical findings and draws conclusions. Presents findings & recommendations in a simple, clear way to drive action.
• Develop profitable business through effective client relationship building, account management and collaborative working with colleagues across the KF enterprise. Manage and expand relationships, including beyond technical buyers to business leaders, to increase opportunities and further impact clients' business success.
• Develop hypotheses about client business issues based on sound analysis plus client, sector and industry know how. Leverage insights to define, recommend and /or co-create strategic innovative solutions for clients.
• Lead the delivery of complex projects ensuring client satisfaction, effective project management, good communication and collaboration between KF colleagues. Ensure constant focus on outcomes by advancing the team's success and capabilities through sophisticated relationship management, influence, coaching, problem solving and diplomacy skills.
• Manage client expectations and ensure project members are sufficiently enabled to meet client expectations. Assess and measure the impact of our work on our clients business.
• Support relationship development with large key clients as part of an account team. Act as relationship manager for large and complex clients including those with international points of contact and needs.
• Lead proposal writing and shaping of opportunities for complex/medium sized clients. View business issues from multiple expertise angles and leverage KF's deep expertise to offer solutions that integrate across the business. May take the lead as subject matter expert working with relationship managers / sales leaders to shape significant commercial proposals that meet client needs.
• Deliver high quality work as an expertise lead that meets or exceeds client expectations.
• Lead and/or contribute to thought leadership and /or research, managing relationships with business and thought leaders in a defined expertise area and speaking on national (possibly international) platforms to enhance and extend the KF brand.
• Continue to deepen and broaden own consulting skills, business understanding and expertise to enable an expanded viewpoint on the issues impacting our clients. Actively look for opportunities to support the development of colleagues through mentoring, timely feedback and project-based development/coaching.
• Has a deep understanding of solutions, product offerings, our Korn Ferry (KF) Advisory point-of-view, frameworks, delivery tools and processes to design innovative solutions for clients. Is recognized as a national and often global resource/subject matter expert for KF Advisory, making significant contributions to practice development, leading the national and/or global deployment of new, commercially viable products and services, in the service of global initiatives.
• Lead in the QA/Peer review process within an area of specialization. Lead in contributing best in class work products and tools to KF knowledge bases.

PROFESSIONAL EXPERIENCE / QUALIFICATIONS / SKILLS

• 10+ years of work experience in Strategy & Operations/Transformation practice of a management consultancy OR in HR Operations/M&A Integration /Organizational Development/Organizational Design/People Analytics
• Track record of helping clients to develop and implement transformation roadmaps with a strong emphasis on the leadership, organization, people, and cultural changes required to improve performance
• Skilled in several of the following areas:
  • Change management and communications
  • People strategy development and implementation
  • Culture change
  • Organization design
  • Organization effectiveness analytics and diagnosis
  • Diversity and inclusion analytics, diagnosis and strategy
• Financial literacy, business acumen, and a profit conscious mindset with the ability to analyze market data, interpret P&L information, and translate that information into meaningful action plans.
• Comfort with ambiguity and the ability to work independently. Ability to proactively achieve goals and strategies under shifting conditions and with different tasks, job responsibilities, and people.
• Comfort with qualitative and quantitative research methodologies
• Strong capabilities in PowerPoint and Excel, as well as data analytics/visualization tools such as Power BI, Alteryx and Tableau preferred.
• Strong analytics and reporting background, with the ability to build scorecards/dashboards independently
• Advanced knowledge on statistics and predictive analytics
• Survey methodology and platform experience (Qualtrics, Survey monkey, or similar)
• Ability to communicate ideas and recommendations to clients in a professional, clear, concise and engaging way

EDUCATION

A Bachelor's degree, preferably in a Business, Psychology, Organizational Development, Statistics, Data Analysis, etc., MBA or Advanced Degree preferred

Korn Ferry is an Equal Employment Opportunity/Affirmative Action Employer - Minority/Female/Disability/ Veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

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